Hospital Staffs Don’t Always Know Why SNFs Make the ‘Preferred’ Cut

The staff members tasked with guiding residents from hospitals to post-acute care options frequently feel restricted during the process — and often don’t even know why certain SNFs are classified as preferred partners. Anti-steering rules, or regulations that prevent hospitals from recommending specific skilled nursing facilities, can sometimes serve as a general gag for discharge […]

IntelyCare Raises $10.8M to Expand Skilled Nursing Staffing Platform

A staffing software provider aimed at long-term care operators on Thursday announced an injection of $10.8 million in additional funding as it attempts to expand beyond its current four-state footprint. The Quincy, Mass.-based IntelyCare raised the funds in a Series A round led by Leerink Revelation Partners, along with Longmeadow Capital, LRV Health, and former […]

Employee Satisfaction Has Direct Impact on Bottom Line in Skilled Nursing

A recent survey found a strong correlation between employee satisfaction and resident engagement — which in turn boosts referrals. That means that engaging employees can be a path to better returns on investment. “The happier the employees, the happier the residents, the better the money,” Todd Schmiedeler of Trilogy Health Services said at a Wednesday […]

Skilled Nursing Leaders Share Winning Hiring, Retention Strategies

The workforce crisis in skilled nursing can often seem like a problem without an immediate solution: There are only so many qualified workers in any given area, and with unemployment at record lows, competition for competent candidates hasn’t been this fierce in a generation. Plus, with reimbursement and regulatory pressures, skilled nursing operators often don’t […]

Secrets to Success at the Top SNF in the Country for Rehospitalization Rate

A privately operated skilled nursing facility for veterans in Utah ranked number one in the country* for rehospitalization rates — a feat its administrator ascribes to both smart staffing and a prime location. The Southern Utah Veterans Home tied for the number-one spot in a recent ranking of all 15,421 nursing homes in the United […]

Starbucks Opens New Front in Staffing Wars: Senior Care Benefits

Skilled nursing and senior housing operators often point to wage gains at retail chains as a major reason behind the industry’s persistent staffing woes. This week, one of the country’s largest foodservice employers unveiled another attractive perk that could lure workers away from long-term care: heavily subsidized senior care services for employees who juggle work […]

Skilled Nursing Operators Top List of Best Places to Work in Aging

In a long-term health care era plagued by staffing concerns and tough headlines about nursing homes, a pair of skilled nursing facilities topped a new list of the best workplaces in aging services. Gurwin Jewish Nursing & Rehabilitation Center in Commack, N.Y. and Van Dyk Health Care in Hawthorne, N.J. came in first and second […]

15% of Skilled Nursing Assistants Live in Poverty Amid Stagnant Wages

Skilled nursing and seniors housing executives have blamed wage pressures in part for their struggles in recent years, but a new analysis finds that nursing assistants haven’t seen their wages increase in a decade. The median nursing assistant brought in $12.78 per hour in 2007, compared to an inflation-adjusted $12.84 a full 10 years later, […]

Skilled Nursing Must Look Past Schools, Government to Solve Workforce Shortage

Staffing shortages in skilled nursing facilities made national headlines last month, but the dearth of workers and registered nurses have been a headache for nursing homes for years now. Some of the fixes can range from bonuses for hard-to-staff shifts to higher-level partnerships with local businesses and governments. But one thing is clear: The problem […]

CMS Hits 1,400 Nursing Homes with One-Star Reviews Over Staffing Concerns

Less than a month after a New York Times story revealed concerns about insufficient nursing home staffing levels, the Centers for Medicare & Medicaid Services (CMS) handed out nearly 1,400 one-star reviews. Last week, when CMS updated its Five-Star Quality Rating System for nursing homes, 1,387 facilities received one-star ratings for staffing coverage, according to […]

RNs Top List of Most In-Demand Jobs Across All Sectors in 2018

A shortage of qualified workers continues to plague the skilled nursing sector, and recent data from job board Monster backs it up. According to a new report from the Weston, Mass.-based online classifieds company, job openings for registered nurses were the most popular type of position posted during the first half of 2018. The health care […]

Skilled Nursing Facilities Have Strong Showing in Great Place to Work Data

When Fortune magazine publishes its first “Best Workplaces in Aging Services” list on Sept. 27, it might include some skilled nursing facilities. That wasn’t what Jacquelyn Kung, CEO of Activated Insights, expected when her firm began leading the effort to compile the “Best Workplaces in Aging Services.” Activated Insights is based on the San Francisco corporate […]

NY Times Report Slams Staffing in Nursing Homes

Most U.S. nursing homes experience staffing fluctuations and have been overreporting their nursing and caretaking staff levels for years, according to data analyzed by Kaiser Health News for the New York Times. The new federal data comes from daily payroll records that Medicare began gathering and publishing from more than 14,000 nursing homes, as part […]

What Skilled Nursing Could Learn from the Manufacturing Sector

As skilled nursing occupancy continues to notch record low after record low, strategies to capitalize on the shrinking pool of residents remain top concerns for operators and investors. And at least one analyst says providers should look to the kind of operational improvements that have helped keep afloat another struggling industry: manufacturing. “It’s your labor […]

What Skilled Nursing Providers Can Learn from Baseball’s Data Revolution

At a recent industry conference, I watched a pair of presenters show some fairly eye-opening statistics about workforce retention. The studies they cited weren’t health care-specific, but they did demonstrate that conventional wisdom about hiring — specifically, that years of experience and education correlate with strong job performance and retention — is wrong. In fact, they […]

Skilled Nursing Turnaround Artists Focus on Staff First, Finances Second

A distressed skilled nursing facility could have problems on multiple fronts, but when trying to fix it, operators and owners need to concentrate on the people working there. Any SNF business can be broken down into four major components: physical, operational, clinical, and financial. That’s according to Isaac Dole, founder and managing partner at Chicago-based Birchwood Healthcare […]

Everything You Know About Skilled Nursing Hiring is Wrong

Hiring and retaining talented skilled nursing employees remains one of the biggest challenges for operators in the industry, especially for key frontline nursing positions. Amid these pressures, hiring managers might be tempted to rely on their instincts when selecting from potential candidates — but two health care staffing experts say in many cases, conventional hiring […]

Leaders Declare Senior Care Staffing Crisis in Texas Amid 97% Turnover

Operators of nursing homes in Texas reported 97% turnover for certified nursing assistants, with 90% turnover for other key frontline caregiver positions — promoting leaders in the state to declare a “crisis.” The Texas Health Care Association called for higher Medicaid reimbursement rates to help mitigate the trend in a recent report on its members’ financial […]

Senior Care Workforce Almost 90% Female, But Demographics Are Changing

Women account for the vast majority of health care workers in the senior living space — though the proportion of young male workers is on the rise, a new analysis from senior living industry group Argentum found. Female employees accounted for 89% of health care workers, with 40% of all workers between the ages of 30 and 49. […]