As Consumer Clout Grows, Providers Need to Bust Long-Term Care ‘Myths’

In a world where ratings and reviews help shape consumer choice, long-term care has a major perception problem. “When we go out and just talk to consumers, perception-wise, about long-term care, only about 24% trust or have confidence in long-term care or nursing homes,” Ryan Donohue, strategic adviser at the the research firm NRC Health […]