With CMS Nixing Mandatory Patient Satisfaction Measure, Nursing Homes Remain ‘Behind the Times’

The issue of formally requiring patient surveys for nursing homes, similar to surveys mandated in other segments of health care, has long been a source of debate – one getting stirred up again after federal policy makers decided to nix patient satisfaction measures from the recently issued final prospective payment rule for 2024. The Centers […]

Forest Hills of DC CEO: SNF Staff Need Behavioral Health Services

As nursing homes continue to eye behavioral health services for residents, Forest Hills of DC CEO Tina Sandri believes those efforts need to be extended to staff as well — especially following the height of the COVID-19 pandemic. “I had an activity staff person come up and tell me, ‘I just held the hand of […]