Ryan Phillips had a problem. In early 2021, Abbey Woods Center for Rehabilitation and Healing, the 100-bed skilled nursing facility in St. Joseph, Missouri, where Phillips served as administrator, was struggling with hospital readmissions. Far too many residents were getting sent out to the emergency department, and staffing challenges only made things worse. “When I […]
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This article is brought to you by Zipline. The article is based on a virtual panel discussion with Kendall McGrath, vice president of sales at Zipline. The panel took place on January 27, 2022. Staffing is the most-often cited challenge among skilled nursing providers in today’s operating environment. From recruiting new employees to retaining existing […]
This article is brought to you by Trella Health. The article is based on an interview that took place during a virtual panel discussion with Jonas Fortenberry, Revenue Enablement Manager for Trella Health. The panel took place virtually on January 27, 2022. This is an excerpt from the session, which has been edited for length […]
When CMS finalized a 15% reduction in reimbursement for services provided by therapy assistants, most SNF operators assumed this cut would primarily impact their therapy providers and have little impact on their own bottom lines. Pay attention when you open the first 2022 therapy invoice — you may be surprised. The assistant cut that began […]
To register for a new webinar on Thursday with additional information on the three benefits outlined in this article, please scroll down. Skilled nursing providers benefit from technology that can increase staff efficiency, workflow and training needs, all at the service of improving care outcomes. Now, a collaboration led by live data and analytics provider […]
Implementing the right electronic signature solution can streamline your health care workflows and save your staff enormous time and frustration from having to manually gather patient signatures and securely store those documents. But home-based care agencies also need to find out whether an e-signature provider’s security protocols are sufficient to satisfy the privacy requirements of […]
This article is adapted from the Real Time Medical Systems eBook “How to Cultivate Partnerships and Leverage Patient Data to Control Costs and Improve Outcomes.” A link to download the eBook is at the end of this article. COVID-19 shook the health care industry to its core, putting infrastructure, staff and operations to the ultimate […]
COVID-19 has shaken consumer and public trust in skilled nursing, forcing operators to rethink their growth strategies as they look toward a post-pandemic future. But knowing what to expect from the skilled nursing sales cycle can create a distinct advantage, says Shelley Horst, Director of Strategic Partnerships at Reliant Rehabilitation in a recent podcast interview […]
Passion fatigue is real. Staffing was a challenge in skilled nursing care prior to the COVID-19 pandemic, and like all segments of health care, the problem has only worsened for SNFs since March 2020. But new figures from the Bureau of Labor Statistics are nevertheless a shock to the system. Since the start of the […]
The Patient-Driven Payment Model (PDPM) is now two years old, and the shift in skilled nursing to value-based care continues to grow — and does so while operators still battle COVID-19-driven occupancy woes. For providers looking to make the new reimbursement model work in their interest, one important consideration is therapy. Summit LTC Management found […]
One of the costliest errors a SNF can make is not engaging proactively with the Medicaid application review process. By not accessing all possible advantages and leveraging an understanding of key regulations and their application to the Medicaid process, SNF operators risk forfeiting reimbursements that can annually cost facilities millions of dollars. When a SNF […]
This article is brought to you by PointClickCare. This interview took place during a live Q&A session with PointClickCare VP & General Manager, Senior Living Travis Palmquist at the SNN RETHINK event in Chicago held on September 1, 2021. The interview has been edited for clarity. Skilled Nursing News: In the past, we’ve talked a […]
This interview is brought to you by ReNew Wound Care. This interview took place during a live Q&A session with ReNew Wound Care CMO Dr. Rekha Bhandari at the SNN RETHINK event in Chicago held on September 1, 2021. The interview has been edited for clarity. Skilled Nursing News: What trends are you seeing among […]
What a skilled nursing facility doesn’t know will hurt them. When working to keep SNF patients out of the hospital, visibility is the name of the game. Seniors experience falls when they are unsupervised, and while operators do excellent work at keeping seniors safe, there is one major blind spot that continues to pose a […]
This interview is brought to you by Forcura. This interview took place during a live Q&A session with Forcura Chief Strategy Officer Annie Erstling at the SNN RETHINK event in Chicago held on September 1, 2021. The interview has been edited for clarity. Skilled Nursing News: We’re here today with Annie Erstling from Forcura, where […]
This SNN Talks interview, sponsored by Reliant Rehabilitation, took place during a live Q&A session with Reliant Rehabilitation Director of Strategic Partnerships Shelley Horst at the SNN RETHINK event in Chicago held on September 1, 2021. The interview has been edited for clarity. Skilled Nursing News: Shelley, tell us about your role as Strategic Director […]
Any builder knows constructing a house requires more than just erecting four walls and a roof. Although those components are crucial, a house also needs a good foundation along with electrical and plumbing work. In a similar vein, skilled nursing operator budgets are more than just money in and money out. Like building a house, […]
The Patient-Driven Payment Model shook the therapy world upon its launch in October of 2019 — and five months later, the COVID-19 pandemic changed the equation for SNFs again. Now, as we approach the two-year anniversary of PDPM, SNF operators are faced with a range of questions. Here are five that every operator should ask […]
Today’s skilled nursing employee is not approaching this career path as did those of yesteryear. They have a different mindset about their needs on the job in everything from wages to hours to scheduling flexibility. They are also departing the industry in record numbers: between February and December of 2020, the long-term care industry lost […]
At the start of the Patient-Driven Payment Model in October of 2019, most skilled nursing operators held firm with their contract therapy partners, and planned on using 2020 to evaluate those partners before any changes, whether to a new provider or making the move to in-house therapy. COVID-19 obviously shifted the industry’s focus, and as […]


