The Royal Health Group in Massachusetts had long-standing plans to change the location of its skilled nursing facility in the town of Falmuth; what they weren’t expecting was that a global pandemic would hit as they planned the transition.
Instead of freezing in place, the operator accelerated the move to give the Cape Cod Healthcare system a location for recovering COVID-19 patients. Royal Health CEO James Mamary and vice president of operations Robyn Sloniecki joined Rethink to talk about how they made the change and worked with the state and the health system – and about what other operators can learn from their experience.
This episode was recorded on April 17th and reflects the COVID-19 situation at the time.
Listen to this episode to learn:
-How Royal Health kept its staff and residents updated during the move
-How it worked with Massachusetts on fast-tracking its former facility to become a COVID-19 building.
-What operators should think about as they find COVID-19 cases in their own SNFs